1. Introduction
Disan Marketing SL (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy applies to all visitors and users of the website located at disanmarketing.com and describes our practices regarding the collection and processing of personal information.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our website.
2. Data Controller
The data controller responsible for your personal information is:
3. Information We Collect
We may collect and process the following categories of personal information depending on how you interact with our website:
- Identity and contact data — such as your name, email address, telephone number, and company name when you voluntarily submit them through contact forms or correspondence.
- Technical data — including your IP address, browser type and version, operating system, device identifiers, referral source, and general location data derived from your IP address.
- Usage data — information about how you navigate and interact with our website, including pages visited, time spent on pages, click patterns, and access timestamps.
- Communication data — records of correspondence when you contact us via email or other communication channels.
- Cookie data — information collected through cookies and similar tracking technologies as described in the Cookies section below.
We do not intentionally collect sensitive personal data such as health information, biometric data, or data relating to criminal convictions through our website.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide information about our IT marketing services upon request.
- To operate, maintain, and improve the functionality and performance of our website.
- To analyse website traffic and user behaviour in order to enhance user experience and content relevance.
- To ensure the security and integrity of our website and to detect, prevent, and address technical issues or fraudulent activity.
- To comply with applicable legal obligations and regulatory requirements.
- To establish, exercise, or defend legal claims where necessary.
We will not use your personal data for purposes that are incompatible with those described in this Privacy Policy without providing you with prior notice and, where required, obtaining your consent.
5. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to distinguish you from other users, improve your browsing experience, and analyse website performance. Cookies are small text files stored on your device when you visit a website.
We use the following categories of cookies:
- Strictly necessary cookies — essential for the operation of our website, including security features and cookie consent preferences. These cookies cannot be disabled.
- Analytics cookies — help us understand how visitors interact with our website by collecting anonymous statistical data about page views and navigation patterns.
- Functional cookies — enable enhanced functionality and personalisation, such as remembering your preferences during a browsing session.
When you first visit our website, you will be presented with a cookie banner allowing you to accept or decline non-essential cookies. You may also manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
6. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and applicable Spanish data protection legislation (LOPDGDD), we process your personal data on the following legal bases:
- Consent — where you have given clear permission for us to process your personal data for a specific purpose, such as accepting cookies or submitting a contact enquiry.
- Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our website, ensuring security, and analysing usage patterns, provided these interests are not overridden by your rights and freedoms.
- Legal obligation — where processing is necessary to comply with a legal or regulatory requirement applicable to Disan Marketing SL.
- Contractual necessity — where processing is required to perform a contract with you or to take steps at your request prior to entering into a contract.
7. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data with the following categories of recipients only when necessary and subject to appropriate safeguards:
- Service providers — trusted third-party companies that assist us in operating our website, hosting infrastructure, analytics, and email communication services. These providers are contractually bound to process data only on our instructions and in compliance with applicable data protection laws.
- Professional advisers — lawyers, accountants, or auditors where disclosure is necessary for professional services rendered to Disan Marketing SL.
- Regulatory authorities — government bodies, courts, or law enforcement agencies when required by law or in response to valid legal process.
All third parties with access to your personal data are required to maintain appropriate security measures and confidentiality obligations consistent with this Privacy Policy.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purpose of processing:
- Contact enquiry data is retained for the duration of our communication and for a reasonable period thereafter to maintain business records.
- Technical and usage data collected through analytics tools is typically retained in aggregated or anonymised form.
- Cookie consent preferences are stored locally on your device until you clear your browser data or withdraw consent.
When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention procedures.
9. Your Rights
Under the GDPR and Spanish data protection law, you have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate or incomplete personal data.
- Right to erasure — to request deletion of your personal data where there is no compelling reason for continued processing.
- Right to restrict processing — to request limitation of processing under certain circumstances.
- Right to data portability — to receive your personal data in a structured, commonly used, machine-readable format.
- Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details provided in the Contact Us section. We will respond to your request within the timeframe required by applicable law. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at aepd.es.
10. Data Security
Disan Marketing SL implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting environments, encrypted data transmission (SSL/TLS), access controls, and regular review of our security practices.
While we take all reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining robust protections and promptly addressing any identified vulnerabilities.
11. International Data Transfers
Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data to service providers located outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions recognising equivalent levels of data protection in the recipient country.
You may request further information about the specific safeguards applied to international transfers by contacting us directly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
13. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. Any modifications will be published on this page with an updated policy version. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Continued use of our website following the publication of changes constitutes your acknowledgment of the revised Privacy Policy.
